Ecobee Reviews

To install Ecobee devices in your home, follow these steps:

1. Turn off the power to the existing HVAC unit and thermostat.
2. Remove the existing thermostat and take a picture of the wiring.
3. Mount the Ecobee backer plate and wiring plate on the wall and insert the wires into the corresponding terminals.
4. Attach the Ecobee thermostat to the mount and turn the power back on.
5. Follow the setup process on the thermostat screen and connect it to the wifi network.
6. Download the Ecobee app and enter the registration code to add the thermostat to the home.
7. Adjust the home details and temperature settings on the app or the thermostat.

If your system doesn't have a C wire, you might need to install a Power Extender Kit at your HVAC control board. Always refer to the specific installation guide for your Ecobee model for the most accurate instructions. If you're not comfortable doing this yourself, consider hiring a professional installer. Remember, safety first!

Ecobee offers a range of smart home devices, including thermostats and security systems. The Smart Thermostat Premium is priced at $219.99, down from its original price of $249.99. This device can help save up to $284 per year on heating and cooling costs by adjusting your home's temperature based on your routine and occupancy. Another product, the Wi-Fi smart thermostat, is priced between $169.99 and $249.99. These prices are subject to change and it's recommended to check the official website for the most accurate and up-to-date information..

The Ecobee Smart Security system uses the motion and occupancy sensing capabilities of Ecobee devices to offer intelligent security to protect your home and family. It provides everything needed to manage home’s comfort and security, allowing users to set up, monitor, and adjust their home’s security and comfort at home or on the go.

The system is available in two contract-free plans, Complete and Standard. The Complete plan includes trusted professional monitoring with RapidSOS (U.S. only), and records and saves video evidence from unlimited Ecobee Smart Doorbell Cameras (wired) and Ecobee SmartCameras in one home. The Standard plan does not include professional monitoring (self-monitored), and records and saves video evidence from one Ecobee Smart Doorbell Camera (wired) or Ecobee SmartCamera.

The system works with Ecobee Smart Security sensors and provides seamless control using voice commands and a smartphone app. When a sensor detects motion or your Ecobee thermostat or camera detects motion or hears a smoke alarm, the system sends critical alerts to you and your emergency contacts. If no one views the alert in the app within one minute, each member will receive an automated phone call.

Ecobee is known for its range of smart home products. The popular offerings include Smart Thermostats, Cameras, and Sensors. The Smart Thermostats come in different variants such as the Smart Thermostat Premium, Smart Thermostat Enhanced, and SmartThermostat with voice control. The Smart Doorbell Camera and SmartCamera with voice control are part of their camera range. The SmartSensor 2-pack and SmartSensor for doors and windows 2-pack are among the sensor offerings. They also offer Bundles like the Total Security & Savings Bundle, Home Security Bundle, Comfort and Security Bundle, and Extended Coverage Bundle. Additionally, they have Certified Refurbished products and Portable Energy options. Ecobee products are designed to make homes more efficient, comfortable, and secure..

Ecobee offers a variety of products with different price ranges. The Smart Thermostat Premium is priced at $219.99, discounted from a regular price of $249.99. The Smart Thermostat Enhanced is available for $169.99, down from $189.99. The Smart Doorbell Camera is priced at $139.99, reduced from $159.99. The SmartCamera with voice control is available for $79.99, down from $99.99. The SmartSensor 2-pack is priced at $79.99, discounted from a regular price of $99.99. The SmartSensor for doors and windows 2-pack is available for $59.99, down from $79.99. The Total Security & Savings Bundle is priced at $369.97, down from $489.97. The Home Security Bundle is available for $249.97, down from $339.97. The Comfort and Security Bundle is priced at $239.98, down from $329.98. The Extended Coverage Bundle is available for $109.98, down from $179.98. The Certified Refurbished SmartThermostat with voice control is priced at $139.99, down from $179.99. The Certified Refurbished ecobee3 lite is available for $119.99. The GB1000 Portable Power Station is priced at $899.99 and the GS100 Solar Panel for Portal Power Stations is available for $299.99. Prices may vary based on sales and discounts.

To install an Ecobee thermostat, follow these steps:

1. Turn off the power to the HVAC system and the existing thermostat.
2. Remove the existing thermostat cover and take a picture of the wiring.
3. Go to the HVAC system and install the Power Extender Kit or common wire kit that comes with the Ecobee thermostat.
4. Remove the existing thermostat and wiring and install the new Ecobee thermostat base plate and wall plate.
5. Install the thermostat wiring into the Ecobee base plate according to the new designations.
6. Install the Ecobee thermostat on the base plate and turn the power back on.
7. Follow the setup instructions on the thermostat and connect it to wifi.
8. Connect the Ecobee thermostat to the phone app using the registration code.
9. Adjust the temperature and mode settings from the phone or the thermostat.

Remember, this is a general guide and the exact steps may vary depending on your specific model and HVAC system. Always refer to the installation guide provided with your Ecobee thermostat for the most accurate instructions. If you encounter any issues during installation, consider seeking professional help.

The website ecobee.com accepts several payment methods. These include credit cards such as Visa, MasterCard, American Express, and Discover. They also accept mobile payments through Google Pay, Apple Pay, and Shopify Shop Pay. Additionally, they offer a buy now, pay later option through Klarna. Please note that this information is subject to change and it's always best to check the official website for the most accurate and up-to-date information..

On ecobee.com, the first payment is taken from your credit or debit card when your order is shipped. The remaining three payments will be automatically charged to your card every two weeks, 14, 28, and 42 days later. Under most circumstances, you can expect to receive your new ecobee device within 3 to 7 business days. Unexpected events such as severe weather issues can cause delays in transit time and may add a couple of days to your estimated date of delivery.

Ecobee.com has a return policy that allows customers to return their products within 30 calendar days from the date of the order for a full refund. To return a product purchased on ecobee.com, customers need to contact the Customer Support team with the email address used to place the order and the order number. They will then be emailed a free return shipping label along with instructions, which they will receive within 3 business days. If a customer has purchased an ecobee product from ecobee.com but lives outside of Canada or the US, the same return policy applies but they will be responsible for the shipping costs, which include any Customs/Import Fees. Ecobee can only accept returns on items purchased on ecobee.com. If a product was purchased from a third-party retailer, it must be returned to that retailer.

As for the shipping policy, ecobee offers free shipping, including free returns, within the United States and Canada. They ship only with FedEx. They do not ship internationally, if a customer is outside of the U.S. and Canada and places an order, it will need to be sent to a Third-Party Access Point Shipper. The order may be subject to Customs/Import Fees upon arrival in the destination country. Ecobee does not cover customs or duties since they only ship in-country in the U.S. and Canada. Under most circumstances, customers can expect to receive their new ecobee device within 3 to 7 business days. Unexpected events such as severe weather issues can cause delays in transit time and may add a couple of days to the estimated date of delivery.